Privacy Policy

Last Updated: October 2023

Safe Landings: At Marshmallow Bounce Play, we believe that entertainment should always remain a safe, enjoyable, and completely risk-free experience. Although our games simulate the thrill of a casino, they are strictly for amusement purposes and utilize absolutely no real money. All gameplay is powered by free Fluff Tokens, which hold no real-world value and cannot be exchanged for cash or prizes. We are dedicated to promoting healthy habits and encourage all players, who must be 18 years of age or older, to monitor their playtime. If you ever feel that simulated gameplay is negatively impacting your well-being, please utilize professional support services like BeGambleAware.

1. Introduction and Data Controller

Welcome to the privacy policy for Marshmallow Bounce Play. Marshmallow Dreams Entertainment Ltd is the data controller responsible for your personal data when you visit our platform. We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

As a platform requiring no accounts, registration, or real money, we collect minimal personal data. When you play games like Cloud Bouncer Plinko or Sugar Spin Reactor, we may collect technical data such as your IP address, browser type, and operating system. We also track the amount of Fluff Tokens you hold locally via your browser to ensure continuity of your session.

3. Lawful Basis for Processing

We only process your data when we have a lawful basis to do so. The processing of technical data is based on our legitimate interests to keep Marshmallow Bounce Play secure, functional, and free from abuse. Tracking your Fluff Tokens balance is necessary to provide the simulated entertainment service you request when interacting with Captain Fluff's Flight and other games.

4. Data Retention

Because we do not use accounts, your session data and Fluff Tokens balance are primarily stored locally on your device. We retain server-side technical logs for a maximum of 30 days for security and analytical purposes. After this period, the data is automatically deleted or permanently anonymised.

5. Your Legal Rights

Under UK data protection laws, you have rights regarding your personal data. You have the right to request access, rectification, erasure, and portability of your data. You may also object to or request the restriction of processing. However, due to our no-registration model, identifying specific user data based solely on an IP address may be technically challenging.

6. Cookies and Tracking

We use cookies and similar technologies to remember your preferences and Fluff Tokens balance. For detailed information on how we use these technologies and how you can manage your preferences, please refer to our Cookie Policy. We do not use intrusive tracking for third-party advertising.

7. Security Measures

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to our server logs is strictly limited to authorised personnel at Marshmallow Dreams Entertainment Ltd who are subject to a duty of confidentiality.

8. Complaints to the ICO

If you have any concerns about our data protection practices, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact support@marshmallowbounceplay.com first.